• Validating Your Order

    After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

    Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

    Order Acceptance/Confirmation

    Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

    Order Limitations/Limited Quantities

    The merchant may, at its own discretion, limit or cancel quantities purchased per person, per business or per order. Merchant also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Luman reserves the right to limit or prohibit sales to distributors or other resellers.

    Shipping

    All orders placed on this site are subject to product availability and will be shipped according to our shipping policies.

    In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

    Refund Policy

    Merchant offers refunds or replacements for defective products. Undamaged, unopened products may be returned within 15 days for a full refund (less shipping & a 15% restocking fee).

    Returned Check Policy

    Checks returned for non-sufficient funds will incur a $35.00 returned check fee. Unpaid invoices (including those unpaid due to NSF) will accrue interest charges of 2% per month. Unpaid invoices older than 90 days will be turned over to a 3rd party collections agency which may be reported to credit rating agencies.